Pippard Racing

GIVE US A CALL TODAY TO SCHEDULE AN APPOINTMENT 716-434-1660

Racing Buffalo NY, VP Racing Fuel Buffalo NY, Pippard Automotive, Lockport NY, 716-434-1660

Recommend corrective and maintenance services which are required now, and which are for preventive maintenance.
Offer customers a price estimate for work to be performed.
Obtain prior authorization for all work done which is satisfactory to the customer.
Make every effort to keep the customer informed about appointments and completion deadlines.
Provide an itemized invoice for parts and services, priced fairly, which clearly identifies any used or remanufactured parts.
Furnish or post copies of any warranties covering parts or service.
Provide and honor all manufacturer warranties.
Exercise care for the customer’s property.
Make every effort to fix the customer’s vehicle right the “first time”.
Maintain a system for fair settlement of customer’s complaints. Cooperate with established consumer complaint mediation activities.
Uphold the highest standards of the professional conduct and seek to correct any or all customer concerns.

Pippard Automotive